top of page
Writer's pictureGotta Go Orlando

Universal Orlando Resort to close Volcano Bay Water Park ahead of impacts from Hurricane Helene

Tropical Storm Helene is rapidly intensifying and is expected to be huge dangerous hurricane when it slams Florida's Gulf coast on Thursday.


Tropical Storm Helene is rapidly gaining strength, and is close to becoming a hurricane, with the storm expected to come ashore in Florida late Thursday as a Major Hurricane bringing severe weather to much of the state.


With severe weather expected here in Central Florida. and the entire area including Universal Orlando Resort under a Tropical Storm Warning, Universal has issued a new update on the storm and its impact on guests.



Following Tuesday's statement when Universal acknowledge that as they are closely monitor the weather, today, Wednesday the resort has decided to close Volcano Bay Water Park.


Due to Tropical Storm Helene, Universal Volcano Bay will be closed Thursday, September 26, but is expected to resume normal hours on Friday, September 27.


The rest of the resort includinghotels remain operational as they continue to monitor conditions.



Universal Parks & Resorts Vacations Severe Weather Policy

In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact Universal in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodations and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed.


If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines


.If you have purchased Universal Orlando products and services through third-party suppliers, travel agents or tour operators please contact them directly for information regarding their cancellation or change policies and procedures.


The policy does not apply to certain special events, dining experiences or group related bookings.We want you to feel safe and will work with you directly to best accommodate your needs. I


f you have additional questions or need to change or cancel your travel plans, please contact a member of the Universal Guest Contact Center team by calling 800-711-0080.


For more information and FAQs, visit here.


Here at Gotta Go Orlando we will continue to moniter the latest from Central Florida theme parks, and attractions, bringing you the latest updates.




Gotta Go Orlando offers the latest entertainment news, together with all the latest events and things to do throughout Central Florida. We feature concerts, theater, culture, nightlife, food & drink. theme parks, attractions, festivals, events, and more.


With news and information being released on a daily basis, we encourage you to sign up for our newsletter and stay in the loop with all the latest exciting news from our local community. You can also join the local conversation on X, Facebook, Instagram, and YouTube.


Contact Us

Got a story to tell Orlando? Contact us now. To advertise with us, click here, and to list your upcoming event with us, submit it here.



Comments


Emma Walton News Producer

Emma Walton

  • Instagram

News Producer

Shane Walton News Producer

Shane Walton

  • Instagram

News Producer

Aly Mac News Editor

Alastair Mac

  • Instagram

News Editor

bottom of page